Responsible Gaming at BetMica
We want gambling to remain an enjoyable form of entertainment. Here is how we help you stay in control.
Our Commitment to Responsible Gaming
Last updated: October 5, 2026
BetMica is committed to providing a safe environment for our players. We take active steps to prevent underage and problem gambling, and we give every player the tools needed to play within their means.
Minimum Age and Identity Verification
You must be at least 18 years old to register an account or gamble on betmicaonline.co.uk. We verify the identity and age of every player before allowing withdrawals, and we may request identity documents at any time to confirm eligibility.
Accounts belonging to anyone found to be under 18 will be closed immediately, any deposits will be returned, and winnings will be voided. We reserve the right to suspend an account pending verification.
Protecting Minors
Parents and guardians should take steps to prevent minors from accessing gambling sites on shared devices. We recommend installing parental-control software to restrict access to gambling platforms.
- Net Nanny
- CyberSitter
- Qustodio
Where to Get Help
If you feel that gambling is becoming a problem for you or someone close to you, free and confidential support is available from the following organisations:
GamCare (0808 8020 133) – https://www.gamcare.org.uk/; BeGambleAware – https://www.begambleaware.org/
Tools to Help You Stay in Control
We offer several tools that let you set boundaries on your play. These can be activated from your account settings or by contacting support at [email protected].
- Deposit limits: cap the amount you can deposit daily, weekly, or monthly
- Loss limits: set a maximum amount you are willing to lose over a chosen period
- Session and time limits: restrict how long you play in a single session
- Reality checks: receive on-screen reminders of time spent and money wagered
- Cooling-off periods: take a short break from your account, typically 24 hours to 30 days
- Self-exclusion: close your account for a longer period, from six months up to a permanent ban
Limit reductions and self-exclusion requests take effect as soon as possible. Increasing a limit or ending a cooling-off period early is subject to a review and a waiting period, which we apply consistently to protect players.
Recognising the Warning Signs
- Spending more time or money gambling than you intended
- Chasing losses or gambling to recover previous losses
- Borrowing money or neglecting bills to fund gambling
- Hiding your gambling activity from family or friends
- Feeling anxious, irritable, or guilty about your gambling
- Gambling affecting your work, studies, or relationships
Advice for Staying in Control
Set a budget before you play and never gamble with money needed for essential expenses. Decide in advance how much time you will spend and stick to it.
Never chase losses by increasing your bets to win back money already lost. Gambling should be treated as entertainment, not as a way to make money or solve financial difficulties.
Contacting Us
If you would like to set a limit, request a cooling-off period, self-exclude, or simply discuss your account activity, our support team is available at [email protected]. We treat every request confidentially and respond as quickly as possible.
Our Commitment to Responsible Gaming
How do I set a deposit or loss limit?
Go to your account settings and select the limits section, or email us at [email protected] and we will apply the limit for you.
Can I reverse a self-exclusion early?
Self-exclusion is designed to be irreversible for the period you choose. Once it expires, you may contact [email protected] to discuss reopening your account, subject to a review.
Is there a cost to using these tools?
No. Deposit limits, loss limits, time limits, reality checks, cooling-off periods, and self-exclusion are all free to use.
What happens to my balance if I self-exclude?
Any funds in your account at the time of self-exclusion remain yours and can be withdrawn following our standard verification process.
Where can I find free support for problem gambling?
You can reach the organisations listed in our helplines section, who offer free and confidential advice and support.